Alexandra Mack is an anthropologist and Managing Principal Researcher at Ad Hoc LLC.

Her passion for understanding people, what they do, and why they do it has led to a career at the intersection of customer-centered design, innovation, market research, opportunity identification, business planning, and cultural change

As one of the first anthropologists hired at Pitney Bowes, she established frameworks for research and analysis and developed a program of work practice research. She also facilitated opportunity identification, designed end-to-end client experiences, and worked closely with internal stakeholders to orchestrate the execution of new ideas and processes.