Joseph Galanek is a seasoned user experience researcher, social-behavioral scientist, and UXR strategist with extensive expertise in the design and implementation of qualitative and mixed methods research. With over 15 years of experience in research consulting in both academia and industry, he has developed a deep understanding of research design, scoping, methods, and client engagement.
As the UX Strategy Manager at AnswerLab, Joseph collaborates and consults with ecommerce leaders to deliver customized research that meets partners’ research objectives, thereby aiding them in achieving their business goals. He is a trusted research consultant who effectively balances methodological rigor with pragmatic strategies to enhance the value of research for decision making.
Joseph’s experience at AnswerLab includes serving as a Senior User Experience Researcher before becoming the UX Strategy Manager. In his current role, he is responsible for designing qualitative, quantitative, and mixed methods user experience research for Fortune 100 clients, both domestically and internationally. This research is geared toward enabling partners to achieve their business objectives. Joseph manages end-to-end scoping and contracting, account planning, and collaborates with cross-functional AnswerLab teams to scope and implement user experience research. He also leads and collaborates with a team of Strategy analysts to achieve revenue goals, process improvement initiatives, and identify innovative UXR offerings.
Prior to his time at AnswerLab, Joseph held various research and consulting roles at organizations such as HireWisdom, EDUCAUSE, ICF, SciMetrika, LLC, and others. He has contributed to significant projects, including a CDC health communications campaign, national HIV prevention initiatives, evaluation of the New York City Office of the Mayor’s community engagement program, and more.
Joseph holds a PhD in Cultural Anthropology from Case Western Reserve University, where he also earned a Master of Public Health (MPH) with a 4.0 GPA. His dissertation, titled “The Social and Cultural Context of Mental Illness in Prison,” received funding from the National Science Foundation. In addition, he holds a Bachelor of Science in Psychology from Centre College.