Remote Moderated Testing

Remote moderated testing is a type of usability testing in which participants are observed and questioned by a moderator while they use a product or service remotely, typically over the internet. This allows the moderator to see the participant’s interactions with the product in real-time and to ask questions or provide guidance as needed. Remote moderated testing can be useful for testing the usability of a product or service when it is not practical or feasible to bring participants into a lab or testing facility. It is also a flexible and cost-effective way to conduct usability testing, as it allows participants to be recruited from a wide geographic area and does not require them to travel.