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An informational interview is a meeting between a job seeker and someone who works in their desired field or company. The purpose of this meeting is for the job seeker to gather information and gain insights about the industry, the company, and the specific role they are interested in. It is also an opportunity for them to network and make a connection with a potential future employer.

For UX researchers, informational interviews can be particularly valuable as they provide a chance to learn more about the company‘s user experience and design approach. They also allow the researcher to showcase their skills and interests and to demonstrate their fit for the role.

In short, informational interviews are an essential tool for UX researchers as they provide valuable insights and can help build relationships that lead to job opportunities.

Research the Company and Role

Importance of researching the company and specific role

Before attending a UX research informational interview, it is essential to research the company and the specific role you are interested in. This research will help you understand the company‘s values, culture, and approach to user experience and design, as well as the responsibilities and requirements of the role you are interested in. It will also allow you to tailor your questions and responses during the informational interview and to demonstrate your fit for the role.

How to gather information and where to find it

To gather information about the company:

  1. Start by visiting their website and reading about their products, services, and mission.
  2. Look for case studies and blog posts showcasing their UX research and design approach.
  3. Utilize LinkedIn and Glassdoor to find current and former employees who can provide insight into the company culture and work environment.

Research the specific role you are interested in by looking for job descriptions and requirements and make a note of the skills and experiences that are emphasized. Consider reaching out to professional organizations and networking groups for resources and connections in the UX research field. They may have members who have worked at or know someone at the company you are interested in.

By taking the time to research the company and role, you will be better prepared to make a positive impression during the informational interview and demonstrate your fit for the role.

Prepare Questions to Ask

The purpose of asking questions during an informational interview

Asking questions during an informational interview is an integral part of the process. It allows you to gain a deeper understanding of the company and the specific role you are interested in and showcase your interest and enthusiasm. It is also an opportunity to build a relationship with the person you are meeting with, who may be a potential future employer.

Examples of good questions to ask

When preparing for an informational interview, consider asking the following types of questions:

  • About the company: What inspired the company to focus on UX research? How does the company approach UX research and design? Can you walk me through a recent project or initiative you worked on?
  • About the role: What are the key responsibilities of the position I am interested in? Can you describe a typical day in this role? What skills and experiences are you looking for in a candidate?
  • About the industry: What trends and challenges are you currently seeing in the UX research field? How does the company stay current and ahead of these trends?

Remember, the goal of an informational interview is to gather information and make a connection, not to interview for a job. Keep your questions focused, respectful, and professional. You can demonstrate your interest and knowledge by asking thoughtful questions and leaving a positive impression.

Brush Up on UX Research Techniques and Methodologies

Importance of understanding the basics of UX research

To have a successful informational interview, it is crucial to have a solid understanding of the basics of UX research. This includes understanding the various techniques and methodologies used in UX research, as well as the goals and objectives of each approach.

Having a solid foundation in UX research will help you ask informed questions during the informational interview and demonstrate your dedication and commitment to the field.

Common techniques and methodologies

Some of the most common techniques and methodologies in UX research include:

  • User surveysCollect data from many users through online or in-person surveys.
  • User testing: Observing and gathering user data as they complete tasks or interact with a product.
  • User interviews: Conducting one-on-one interviews with users to gather qualitative data about their experiences and opinions.
  • Ethnographic researchObserving and studying user behavior and culture in context.
  • A/B testingTesting two or more product variations with a sample group to determine which performs best.

By familiarizing yourself with these standard techniques and methodologies, you will be better prepared to ask informed questions and engage in meaningful discussions during the informational interview.

Conclusion

In conclusion, preparing for a UX research informational interview requires research, preparation, and a solid understanding of the field. By researching the company and role, preparing questions to ask, brushing up on UX research techniques and methodologies, and discussing your work and experiences, you can make the most of the informational interview opportunity.

The key takeaways from this guide are:

  • Research the company and role to understand its values, culture, and approach to UX research and design.
  • Prepare questions to ask to gain a deeper understanding of the company and role and build a relationship with the person you are meeting.
  • Brush up on UX research techniques and methodologies to demonstrate your dedication and commitment to the field.
  • Prepare to discuss your work and experiences to showcase your skills and interests and demonstrate your fit for the role.

By following these steps, you will be well prepared for your UX research informational interview and ready to make a positive impression and gather valuable insights. Good luck!